Solutions And Services

Trusted services to help you through the digital transformation journey.

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Document Process Automation

Combining artificial intelligence and low-code solutions to eliminate manual document processing.

How it works

Click through to read more.

We assess your current manual process and define the best path towards automation.

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Assessment and Onboarding

Establish Data Sources

Classification

Validation

Data Output

How it works

We assess your current manual process and define the best path towards automation.

Defining standard data sources (emails, shared repositories etc.) allows for predictable input.

The classification process allows the documents to be catalogued and searchable for future use.

Manual or automatic checks ensure that the correct information has been captured.

Congratulations, you have automated your manual process.

FCTEC will always go
the extra mile for their clients.

Sanlam

Document Process Automation Services Including:

Intelligent Data Capture

Accounts Payable Automation

Electronic Document and Records Management

Our digital preservation services are offered
as a packaged software solution, enabling your
in-house teams to implement automation and save time.

Prefer we handle things for you?

Industries we serve

From eminent cultural institutions to emerging tech giants, click to find out more.

Healthcare

Digital technologies will bring patients and care teams closer together. Patient records should be readily available with a patient’s full medical history on a central system.<br/><br/> We see the move in the healthcare industry is being accelerated to be a fully digitised process. At this point unstructured data and a lack of analytical capability is proving to be a barrier point to unlocking the full potential of their organisations. By managing data as a strategic asset, providers will gain unprecedented insight into clinical and non-clinical processes.<br/><br/> Another challenge faced is the accuracy of a patient’s medical record as there are far too many incidents of fraud where family members pose as a medical aid client to reap the benefits. Biometric scanning solutions could solve this problem and avoid an administrative nightmare of fraudulent medical histories. A cultural shift to a digital mindset, coupled with new technology, will enable development of a continuously improving learning health system.<br/><br/> Central to these solutions is an accurate scanning solution to ensure that historical data is captured from the current hard copy and is included in the new digitised patient record being built. Without this, the digitised solution loses value if one has to keep referring back to hard copy stored elsewhere.

Legal

Although the legal industry is still very paper-heavy, the trend is moving towards bespoke document management systems and automated processing.<br/><br/> Historically anything legal means paperwork upon paperwork and then more paperwork. Physical contracts, forms, private client information, due diligence, conveyance documentation… the list goes on. These documents must be handled and stored compliant to certain standards and industry best practices.<br/><br/> The information needs to be easily accessible but also comply with POPIA and other relevant acts. Although the legal industry is still very paper-heavy, the trend is moving towards bespoke document management systems and automated processing.<br/><br/> With a growth in understanding the security around digitised documents, legislation is moving to accepting these as legal and valid. Courts are finally advancing with technology and accepting digital versions of documents in legal proceedings but with certain underlying requirements. We have dedicated ourselves to ensuring our equipment and software solutions meet these stringent requirements.

Financial

Avoid the possibility for fraud by identifying edited bank statements, falsified revenue tax documents and falsified microlending application documents.<br/><br/> The financial services industry encompasses many types of businesses involved in managing money and plays a vital role in the world’s economy. The industry is vast and includes companies engaged in activities such as investing, lending, securities trading and issuance, asset management, advising, accounting, insurance and foreign exchange.<br/><br/> To stay competitive in this industry, service providers must gain loyal, satisfied customers. Gaining a satisfied customer in this digital age is challenging. Hence, it is most important to have a deep understanding of your customers to ensure customer satisfaction and compliance (KYC – Know Your Customer). Owing to all these, personalised service has become the key focus for any business. By having a single platform that combines data exploration and governance as well as provides access, integration, and storage scalability, businesses will be able to effectively draw insights from this large amount of data to drive revenue.<br/><br/> Technology is the key to unlocking this view. An added bonus of using a dedicated and holistic document management system is increased security. AI advances in the automated identification of both structured and unstructured documents allows for a significant reduction in fraud by identifying edited bank statements when applying for credit, falsified revenue tax documents, falsified microlending application documents etc. This is achieved with high quality image generation and intelligent capture software.

Libraries

We have been providing state of the art equipment for digitisation projects across Africa for the last 15 years and have overseen many projects focussed on preserving the history held in many Libraries and Archives.<br/><br/> Libraries and Information Services face enormous challenges across the globe, but more so in Africa. Digitising huge collections is time consuming and expensive. Third-world countries do not always have the luxury to spend resources on preservation and digitisation of libraries and archives.<br/><br/> Africa as a continent holds within its history the history of our existence as evolved human beings and the knowledge that remains captured in its heritage documents and artifacts is relevant to the entire world. Digitising library collections and research documents and making it accessible to the corners of the world is a concern for everybody and should be prioritised. That is why we are endeavouring to make the digitisation of African libraries and archives achievable using internationally accredited processes and technology and bringing the Information Service industry in Africa up to world standards.<br/><br/> One of the most important factors one needs to keep in mind when digitising these items is the fragility of them. Many books and documents in these libraries across Africa have not been kept in the best manner possible to ensure that their deterioration is halted, and this makes handling them challenging. Our solutions solve all these challenges!

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